Standard Practice - Make It Too Small ...
But a cunning plan contrived to overcome the size problem. By some miracle of "negotiation" Stagecoach has banished all other operators including National Express, presumably in return for agreeing to run the shop for nothing.
Despite this it is still too small, as fbb found last Saturday on his first visit.
So let us take a look round/
There are toilets which were costly, but the machine is busted, so now free - as they should be.
When fbb visited the shiny new facility, there was still what might be called an enquiry "office" (large cupboard) complete with a posh desk, but without any staff. Amazingly there were racks and racks of leaflets for enquirers to grab.
Let us see what was on offer. One rack was packed with Falcon leaflets ...
Appalling is far too nice a word to describe the utter insult to existing and potential customers. Stagecoach should hang its corporate head in shame.
But there is another problem. Remember that other operators' services and National Express have been banished to join Exeter City routes stopping in nearby streets.
But where do they stop; how does a passenger find them?
The ONLY information about "other services" is shown below.
There is absolutely NO INFORMATION about ANY COUNTRY BUSES that run from elsewhere OR for National Express OR information about ANY STAGECOACH BUSES on the Exeter City network.
Appalling is far to nice a word to describe the utter insult to existing and potential customers. Stagecoach should hang its corporate head in shame.
But It gets worse
Although no official announcement has been made, the reason for the delay in the issue of the East Devon timetable book is becoming clear.
fbb's local service, the 9A, extended from Seaton to Lyme Regis a few years ago, is to terminate at Seaton. The Lyme Regis section is withdrawn.
Two Exeter City services will be withdrawn, apparently without replacement.
But the biggest chop (so far?) is for route 4/4A/4B.
So Devon County is scrabbling about down the back of the sofa to find enough money for tendered replacements - hence the delay for the book. Whatever the outcome, it will be grim for passengers.
Build Buses Back Better is now a very sour joke!
Sadly, these withdrawals will not alleviate problems at Exeter Bus Station - of which more tomorrow.
Next Exeter blog : Wednesday 29th June