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A tweet from Roger French
Giles Fearnley, First Bus Managing Director, has decided to retire after a long and successful career in public transport. He will be succeeded by Janette Bell who joins the Group in October.
Giles has been Managing Director of First Bus since February 2011. Since then, he has led a transformation of our customer offering including greater digitisation as well as investment in fleets and systems. In 2018, we became the first major operator to offer contactless payment on all our buses nationwide. Under Giles’s leadership the business also developed a strong approach to partnerships in the communities we serve, by working closely with local authorities and all our stakeholders to deliver thriving bus services that are vital to local prosperity and sustainable growth, through reducing congestion on the roads, improving air quality and helping to lower carbon emissions. In July this year, we announced our commitment to operate a zero-emission fleet by 2035 and do not plan to purchase any diesel buses after December 2022.
Janette was previously Chief Executive Officer of P&O Ferries. Having joined them in 2012 as Commercial Director, she was a key part of the executive team that devised and led a significant transformation of the business, including resetting the commercial agenda and delivering a profitable e-commerce strategy. She became CEO in 2018, and under her leadership the company delivered a significant change programme, establishing a new on-board proposition for customers, driving greater efficiencies and placing its first order for new ferries in over a decade. Most recently Janette led P&O Ferries through extensive preparations for the UK leaving the EU and its response to the coronavirus pandemic.