Smart Tickets Dumb Picture
Whats is going on? Yet again, the perceptive fbb has worked it out. There locations are simply the time points on the printed timetable. So, joy of joys, you need to know the timetable before looking for a timetable.
If you know that the city time point for the 120 to Crimicar Lane is "Flat Street", you can then progress.
And, breathlessly and mentally exhausted, you have found a poor excuse for a timetable.
Partnership. What partnership?
We move to the journey planner. Planning journeys by First Bus in Seaton is not really a fair test with three buses each day each way on the X53 being the town's total exposure to the Aberdeen group. So it's back to Sheffield.
fbb's standard enquiry is to his former Upper Fulwood home on Crimicar Lane, Sheffield S10 4EJ.
Initial impressions were not good. fnn struggled to make the thinks work. Most stuff on his phone "rotates" to landscape format, which makes poking the right digit a bit easier for the old man's somewhat podgy digits. This App remains resolutely in portrait mode. But, well aware of previous criticism, fbb perservered. But the whole caboodle is not easy to use. So after several minutes of mistakes and misdirection, (Where is Ctinixar Kame?) fbb planned a journey!
Well done. Enter you journey ...
The journey is then shown on a map ...
Of course, it is not easy to communicate the complexities of convoluted city transport systems withing the confines of a small mobile phone screen. Why not reduce the hassle and give folk well-indexed access to the full timetables and a route map and let them work it out for themselves?
You can either be comprehensive or comprehensible but not both. First's journey planner tries to be comprehensive and fails to deliver a comprehensible user interface. There is a high chance that it fails to deliver comprehensible answers to any except hose who know what they want before starting.
Is this really the best that technology can do?