Provision of information is delegated to Arriva from a hut comparable in size to the Northgate broom cupboard despite the fact that a dozen different operators provide bus services, including inter-urban routes by Centrebus to Luton and Dunstable and Carousel to Chesham, Amersham, Gerrards Cross and Uxbridge.
Carousel do not admin to the bus station demise on-line ...
Centrebus X31 admits to using Bridge Street, but you would have to find the shelter first unless you had the timetable to hand.
But there is no longer a stop 12A on Bridge Street. Keep looking folks!
But would Arriva's enquiry facility tell you about these operators? And how often is their cupboard open?
On the afternoon of Monday 4th January (technically a bank holiday) the enquiry hut was shut.
The interchange is not welcoming to a visitor arriving from the railway station and wishing to travel onwards. Should you stroll a quarter of a mile along to the Civic Centre there might still be a leaflet available detailing all operators' services and showing which stop they now use.
But there is nothing to show this at the new interchange. Arriva has a diagram of its services on-line.
Shelters only have information for the services that stop there but there is no diagram of stops available and it is quite a trek from one end of the Marlowes interchange to the other.
Plans to build a new bus station in the centre of Hemel Hempstead have been revealed. The current station site in Waterhouse Street will be demolished and, together with Market Square, will be developed into a leisure complex.
The new bus interchange will be built next to the Marlowes Shopping Centre on Bridge Street. The £2m project is due to be completed by September 2014, with the leisure complex finished in 2015.
The planned leisure facilities are set to include a multi-screen cinema and a range of restaurants.