Stan immediately emailed back:-
Thank you for your belated reply to my email regarding errors on your printed timetables (not on the Travel South Yorkshire PDFs produced by South Yorkshire PTE which you attached to your reply). I was referring to the printed A7 size timetables produced by First South Yorkshire and available for a limited time after their publication from Arundel Gate, Sheffield and from the Customer Services desk at Sheffield Interchange. Unfortunately the leaflets in question seem to be no longer available and adequate stocks of them do not seem to be maintained.
Stan went on to repeat the errors which were serious and could have been very misleading to the public.
On 3rd February (2017), Stan tried again.
Did you receive the email below which I sent you on 28 December 2016? I have heard nothing further from anyone at FirstGroup in response.
Since sending this, I have a further question to raise: why were no printed timetables available in Rotherham for the significant changes from 29 January 2017, which included renumbered services? Out of date and incorrect timetables leaflets were on display at Rotherham Interchange and the Customer Services Assistant advised that he had not been given any new ones (presumably by the Company) to replace those which wrong.
Again, more specific details were included in Stan's email.
On 16th March, Stan tried yet again.
Is there any progress on this matter as I have heard nothing further. I would appreciate a considered response to my comments.
Finally on 27th March (Monday last) came a reply to complaints first made back in November 2016. This was the eight bullet points above, parodied by fbb in the "Tesco" item at the head of this blog.
Let us analyse this reply from Ms JB.
And it isn't just Sheffield
Beyond belief, again.
For the record, in the 7 years of this blog, the old codger has sent emails on about a dozen times to First Bus companies requesting fares information. He has done this, not as fbb (blogger), but as his real persona.
HE HAS NEVER RECEIVED A REPLY
As Hamlet didn't quite say, "There is something (very) rotten in the state of
And to a regular comment writer who hides under the "Anonymous" tag but regularly offers snide opinions and person attacks on fbb, please note that this blog's material emanated from a long-tern resident of Sheffield and a regular bus user. His frustration is real and practical.
And How Would You Find Out
fbb likes to keep an eye on what may be coming up in the Steel City. So, from time to time, he checks the Travel South Yorkshire web site. Hitherto, to be fair, this has been very up-front about forthcoming changes.
A few blogs back, fbb commented that TSY had not publicised the seasonal changes for Derbyshire services which came into effect last weekend. Poor show.
But amazingly, whilst looking out for the next lot of changes (due at the end of April), fbb discovered another change First's web site. The information is well hidden in the "Planned Changes" section of the web site.
Beyond belief, yet again! Here is First's secretive note.
Revised timetables will be introduced on services X1 and X78 from Monday 13 March
We're constantly monitoring all our services - because of the roadworks on Meadowhall Road, Sheffield and other roadworks near to Meadowhall, which is adding further traffic onto Meadowhall Road, we're introducing timetable amendments to services X1 and X78.
Back to TSY's site and, yes, there were the revised tables.
Beyond belief, yet again.
Tomorrow, perhaps, we can be a little light hearted, especially in view of the date!?