See also "Brian's Biased Bus Station" (read again).
Mr Burd writes:-
North Gate Interchange and the travel centre within it are owned by Northampton Borough Council and not by Stagecoach Midlands. The travel centre, which is designed to Northampton Borough Council's specifications, is, however, rented by my company. We did originally request an equivalent facility to the old travel centre in Greyfriars bus station ...
The bus station unit is designed as a way in to a much bigger shop with its main entrance on Sheep Street.
So it would have been possible to use most of that space for a proper enquiry facility with just a door, or even a simple direction sign through to the shop.
Northampton Borough Council was, however, unwilling to provide us with any of the potential space available due to the higher rent that it would attract from a retail outlet.
No surprise there, then. Northampton Borough Council has messed it up big time. Making money is always more important that serving the public, or even encouraging the use of public transport.
Meanwhile, down the road in Bedford ...
It was at my company's insistence that we were provided with a space for a wall mounted timetable rack, which Stagecoach Midlands funded. The leaflet rack is specifically designed to accommodate Stagecoach Midlands current standard leaflet size, which, as my company paid for this rack, is not unreasonable.
Absolutely.Would Mr Burd consider displaying other operators' leaflets if they were the right size? Probably not. But, again, the Council should have made provision.
Unfortunately the leaflets currently produced by Country Lion and Uno are not of the same size and do not, therefore, properly fit in the leaflet racks. Copies of these timetables are, however, held in stock by our travel centre and are provided to passengers on request.
But, of course, nothing is evident if the enquiry cupboard is closed.
Our travel office staff do, however, currently have to take Uno timetables off Uno buses in order to obtain a supply, as they do not regularly receive these leaflets direct from Uno.
I have also just been advised that Country Lion have taken the decision to no longer produce printed timetables for their services, as the company now relies on passengers printing off pdf copies from its website. We have, however, asked Country Lion to let us have a supply of their printed off pdf timetables.
Typical. Some operators don't seem to want to tell people about their services.
This should be good news for the worthy bus riding burghers of Northampton. Result! But only if the Council will "give permission"! Perhaps the notices could be on A3 sized paper?
And perhaps they could make sense?
We will examine a couple tomorrow.
But we may conclude that, within commercial limits, Stagecoach is attempting to do a good job, thwarted, it would seem, by the dead hand of Northampton Borough Council. And thanks to genial Steve Burd for taking the time to contact fbb.