The easiest way for people to take part is online at sypte.co.uk/haveyoursay. Paper copies will also be available at Interchanges from the Travel Information Centre shops and there will be roadshows at Barnsley, Doncaster, Meadowhall, Rotherham and Sheffield interchanges to help and encourage customers to take part.
And some specific "leading" questions.
Only a small percentage of passengers visit an interchange for enquries. Most are regular users and just pass through; except, of course, if things change!
5.6 If availability of information at Interchanges was** to be reduced, on a scale of 0 to 10 (0 being the lowest and 10 being the highest), how much of an impact would it have on you?
See answer above!
6.7 On a scale of 0 to 10 (0 being the lowest and 10 being the highest), if the Travel Information Centres were to close how much of an impact would it have on you?
See answer above!
7.5 Travel Information Centres provide customers with journey planning advice, but did you know that there are other journey planning tools available?
Yes of course I did!
Would you use any of the following to assist with your journey?
What is missing are the real questions?
Would you find an area timetable book, distributed free door to door, helpful and would it encourage you to use the bus more frequently?
Would you use the web site more if it were not cluttered up with lots of twiddly guff?
Would you be happier if the leaflet racks at the Travel Offices were always fully stocked?
Would you like useful maps on your timetable leaflets?
(click on map to enlarge) The current maps are incomprehensible; in particular they show no road names and an illogical collection of stop "labels"...
Would you like timetables that were easy to understand and gave correct information?
click on timetable to enlarge) Only two buses to Hallamshire Road? No, all of them go that way!
It does not take much of a brain cell to see where the PTE is going. And by using the technique of an already-skewed survey, they will, statistically, be able to make a supposedly valid case. What do the bus companies think? What has happened to the Sheffield and Rotherham bus partnerships?
There might be an up-side to the PTE's intended UTS policy (Ultimate Timetable Secrecy). It might actually force the main operators to get off their corporate backsides and start telling people where and when their buses go, rather than hiding behind a poor quality and ludicrously expensive PTE service.
Time (and a return to decline of passenger numbers) will tell.
** bad grammar. "If" takes the subjuctive; "If information were to be reduced" is correct.
Oh yes, and talking of partnership; we were promised easily available joint ticketing. Optio Orange and Optio Red (valid on both Stagecoach and First buses along "partnership" corridors) have both been withdrawn. One question in the survey asked people what tickets they buy. Here are the choices (click on the panel to enlarge):-