"iBus keeps you informed every step of the way"
Sadly this is what you get for your money:-
... where you were going, but now they tell you ...
... where you are starting from.
So, let's summarise:-
The destination screens are useless
On-line maps are unhelpful
There are no bus stop signs
The journey planner can't find the church
There is no timetable
There is no map at the stop
The i-bus system is useless
Paul's driver refused to speak to him
So much for TfL's much praised technology.
Finally, here's an extract from the timetable that TfL won't let you see:-