Remember "The X Files", skilfully created by author Chris Carter to sow seeds of conspiracy and doubt in all our minds.
OnlY Seeking To Extract Revenue.
You did not collect the payment correction that we arranged for you.
This was the first he had heard of it.
Payment correction details:
Reason: Payment correction because of an operational issue
i.e. we messed up, again!
? query £6.90 : they aren't really sure how much it should be.
Refund Number: XXXXXXX
Collection location: Watford Junction
A station that he never uses.
Status: You did not collect the payment correction for Oyster card number XXXXXXXXXXXX
If you want this payment re-sent for collection at a location of your choice, log in to your online account at www.tfl.gov.uk/oyster and follow these steps:
*Go to 'My account' and click on 'Orders/refunds'; your orders/refunds history will be displayed.
*From the list please select the 'Refund number' XXXXXXX
*Click on 'Resubmit Refund' and select the location where you want to collect it
Are you a real person, or a pseudonym of Cigarette Smoking Man?
Oyster Customer Services Manager
Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox.
Really? Perhaps they are monitored somewhere?